ISO 9001:2015: section 7 support Summary Chapter 7 of ISO 9001:2015 emphasizes the importance of support from adequate resources to effectively establish, implement, maintain and continuously improve the quality management system (QMS). This support includes personnel, infrastructure, working environment and the monitoring and measurement of resources. Organizational knowledge also plays a decisive role in the […]
ISO 9001:2015 Clause 9 Performance Assessment ISO 9001:2015 Clause 9 “Performance Assessment” establishes guidelines for monitoring, measuring, analyzing, and evaluating the QMS that enable organizations to make informed decisions based on objective data. By adhering to the goals of Chapter 9, companies can identify areas for improvement and increase customer satisfaction. The chapter focuses […]
