• ISO 9001:2015: section 7 support Summary Chapter 7 of ISO 9001:2015 emphasizes the importance of support from adequate resources to effectively establish, implement, maintain and continuously improve the quality management system (QMS). This support includes personnel, infrastructure, working environment and the monitoring and measurement of resources. Organizational knowledge also plays a decisive role in the […]

  •   ISO 9001:2015 SECTION 8 “OPERATION” Companies are aware of the importance of excellent operational performance and meeting customer expectations. The objectives of clause 8 of ISO 9001:2015 focus on various aspects of operations, including operational planning and control, customer communication, design and development, control of outsourced processes, and production and service delivery. These objectives […]