{"id":11479,"date":"2025-10-15T22:50:37","date_gmt":"2025-10-15T22:50:37","guid":{"rendered":"https:\/\/sternberg-consulting.com\/?page_id=11479"},"modified":"2026-01-01T13:31:55","modified_gmt":"2026-01-01T13:31:55","slug":"general-terms-and-conditions-gtc","status":"publish","type":"page","link":"https:\/\/sternberg-consulting.com\/en\/general-terms-and-conditions-gtc\/","title":{"rendered":"General Terms and Conditions (GTC)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11479\" class=\"elementor elementor-11479 elementor-11814\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c6fccc1 e-flex e-con-boxed e-con e-parent\" data-id=\"4c6fccc1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37dc2082 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"37dc2082\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions (GTC)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-136acadf e-flex e-con-boxed e-con e-parent\" data-id=\"136acadf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7a56b13f e-con-full e-flex e-con e-child\" data-id=\"7a56b13f\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55497e81 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"55497e81\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><strong>\u202f1 Scope<\/strong><\/h2><p>(1) These General Terms and Conditions apply to all consulting services provided by Sternberg Consulting (&#8220;Consultant&#8221;) to the Client via sternberg-consulting.com.<br \/>(2) Any deviating terms of the Client are only valid if expressly agreed upon in writing.<\/p><h2><strong>2 Subject of the Contract<\/strong><\/h2><p>(1) The Consultant provides consulting services, particularly in quality management (ISO 9001, ISO 13485), internal audits, and general business consulting.<br \/>(2) The specific scope and details of the services are defined in the respective offer or agreement. Economic success is not guaranteed.<\/p><h2><strong>3 Provision of Services<\/strong><\/h2><p>(1) The Consultant may employ qualified employees or subcontractors for the provision of services but remains responsible towards the Client.<br \/>(2) Requests for changes by the Client will be considered and may result in adjustments regarding scope, time, and remuneration.<\/p><h2><strong>4 Cooperation Duties of the Client<\/strong><\/h2><p>The Client shall provide necessary information and documents promptly and ensure cooperation from its employees as required.<\/p><h2><strong>5 Confidentiality &amp; Data Protection<\/strong><\/h2><p>(1) The Consultant agrees to maintain confidentiality of sensitive information for a period of 3 years following the termination of the contractual relationship.<br \/>(2) Personal data will be processed and deleted in accordance with applicable data protection regulations, except where statutory retention periods apply.<\/p><h2><strong>6 Remuneration &amp; Payment Terms<\/strong><\/h2><p>(1) Remuneration is based on the offer provided, either hourly or as a flat fee. Payments are due within 10 days of invoicing without deductions.<br \/>(2) In case of payment delay, statutory provisions for default interest (\u00a7 288 BGB) apply.<\/p><h2><strong>7 Expenses &amp; Additional Costs<\/strong><\/h2><p>Travel expenses, accommodations, and other necessary expenses will be invoiced separately.<\/p><h2><strong>8 Ownership of Work Results<\/strong><\/h2><p>The Consultant retains all copyrights to created materials and results. The Client receives simple usage rights exclusively for the agreed purpose.<\/p><h2><strong>9 Liability<\/strong><\/h2><p>The Consultant shall only be liable for intent or gross negligence. Liability for slight negligence is limited to foreseeable, contract-typical damages.<\/p><h2><strong>10 Duration &amp; Termination<\/strong><\/h2><p>The duration of the contract is governed by the individual agreement. Extraordinary termination for cause remains unaffected.<\/p><h2><strong>11 Final Provisions<\/strong><\/h2><p>(1) Amendments to these GTC require written form.<br \/>(2) Jurisdiction, if permissible, is Dresden. German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.<br \/>(3) Should any provision be invalid, the validity of the remaining provisions shall not be affected.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u202f1 Scope (1) These General Terms and Conditions apply to all consulting services provided by Sternberg Consulting (&#8220;Consultant&#8221;) to the Client via sternberg-consulting.com. (2) Any deviating terms of the Client are only valid if expressly agreed upon in writing. 2 Subject of the Contract (1) The Consultant provides consulting services, particularly in quality management (ISO [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11479","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>General Terms and Conditions (GTC) - Sternberg Consulting<\/title>\n<meta name=\"description\" content=\"Terms &amp; conditions for ISO certification services: transparent costs, services, and agreements for businesses in Germany.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sternberg-consulting.com\/en\/general-terms-and-conditions-gtc\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions (GTC) - 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