{"version":"1.0","provider_name":"Sternberg Consulting","provider_url":"https:\/\/sternberg-consulting.com\/en\/","author_name":"Jonathan","author_url":"https:\/\/sternberg-consulting.com\/en\/author\/sternbj\/","title":"ISO 9001:2015 Clause 9 Performance Assessment - Sternberg Consulting","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"vlBYmSutdP\"><a href=\"https:\/\/sternberg-consulting.com\/en\/iso-90012015-clause-9-performance-assessment\/\">ISO 9001:2015 Clause 9 Performance Assessment<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/sternberg-consulting.com\/en\/iso-90012015-clause-9-performance-assessment\/embed\/#?secret=vlBYmSutdP\" width=\"600\" height=\"338\" title=\"&#8220;ISO 9001:2015 Clause 9 Performance Assessment&#8221; &#8212; Sternberg Consulting\" data-secret=\"vlBYmSutdP\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/sternberg-consulting.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","thumbnail_url":"https:\/\/sternberg-consulting.com\/wp-content\/uploads\/2024\/03\/17.jpg","thumbnail_width":1200,"thumbnail_height":630,"description":"Clause 9 of ISO 9001:2015 requires organizations to monitor, measure, analyze, and evaluate their QMS performance. This guide covers the requirements for customer satisfaction measurement, internal audits, and management review \u2014 explaining how to build a performance assessment process that genuinely informs decision-making."}