How to Make Supplier Evaluation Practical and Risk-Based
Supplier evaluation is a topic where many companies unintentionally create unnecessary complexity. Long forms are sent to suppliers asking about their annual revenue, number of employees, ownership structures, and countless other details that often have no direct impact on the actual business relationship. Internal teams then spend hours collecting and filing these documents, while suppliers […]
Feedback Instead of Complaints? The Key Differences
Have you ever wondered if it might be possible to simply move a complaint into a less burdensome category like feedback? This thought can easily arise when quality goals are narrowly missed and the pressure to deliver good metrics grows. That’s exactly what I came across recently: the question of whether complaints could be declared […]
Common Pitfalls in ISO 9001 Implementation
The benefits of ISO 9001 certification are clear. Certified companies have a more robust Quality Management System (QMS), higher employee engagement and customer satisfaction, and are more profitable. In fact, 69% of non-certified companies reported losing bids to ISO 9001-certified companies at least once. So, if you want to avoid this scenario, exploring common pitfalls […]
Top 10 Reasons Why You Need ISO 9001 Certification
Are you an executive looking to improve your company’s performance? Do you want more profits? How about expanding to new markets? If you answered “yes”, you’re in the right place. Today, we look into quality management system certification and how it can improve all areas of your business. We will discuss the benefits and the […]
